U.S. Short Code Directory's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, the U.S. Short Code Directory's policies and procedures are subject to change. Changes will be posted to the website and users agree to be bound by those changes.
U.S. Short Code Directory protects the confidentiality of its customers' information, account information and personal communications. To secure the information collected online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information that is collected from customers, the U.S. Short Code Directory has implemented appropriate physical, electronic, and managerial procedures. Further, the U.S. Short Code Directory requires that employees keep customer information confidential. The U.S. Short Code Directory cautions its customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, the U.S. Short Code Directory cannot be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use.
How is customer information used?
The U.S. Short Code Directory may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. The U.S. Short Code Directory may also use customer information to provide its customers with system information or information about new or upgraded products.
In the case of a business transaction, including but not limited to, a merger or sale of a portion of the U.S. Short Code Directory's assets, customer information will likely be part of the assets transferred. In this event, the U.S. Short Code Directory will attempt to notify impacted customers that their information has been transferred.
DISCLOSURE OF CUSTOMER INFORMATION AND COMMUNICATIONS
The U.S. Short Code Directory will not otherwise disclose its customers' personal and account information unless the U.S. Short Code Directory has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of the U.S. Short Code Directory, the U.S. Short Code Directory's customers, or others, or where the U.S. Short Code Directory has a good faith belief that the law requires such disclosure.
The U.S. Short Code Directory also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that the U.S. Short Code Directory stores or transmits for its customers. The circumstances under which the U.S. Short Code Directory will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
it is necessary to protect the legitimate interests of the U.S. Short Code Directory and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that the U.S. Short Code Directory determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by the U.S. Short Code Directory and appear to pertain to the commission of a crime.
The U.S. Short Code Directory disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. The U.S. Short Code Directory will, however, review, delete or block access to communications that may harm the U.S. Short Code Directory, its customers or third parties. The grounds on which the U.S. Short Code Directory may take such action include, but are not limited to, actual or potential violations of the U.S. Short Code Directory's Acceptable Use Policy.
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