How Do I Report Text Message Spam?

Stop Short Code Messaging

If you want to stop short code messages, the best way to do that is to text the word “STOP” to the short code that’s sending the messages. In most cases, this will unsubscribe you and you won’t receive any future messages from that short code. If that doesn’t work, there are a few more things you can try. For spam text messaging not coming from a short code, continue reading.

 

Report Spam to SpamResponse

If you receive a spam text message, you can report it to SpamResponse.

spam response text

SpamResponse uses the information you provide in your report to help identify and locate scammers and other threat actors as well as the mechanisms they use to send their spam. They document spam-related mobile and web experiences and use the information you provide to help target their investigations. Once they’ve gathered enough evidence, they work with businesses, technology providers, and other industry resources to shut down pathways for spam delivery.

SpamResponse investigates every spam report they receive, and when threats are identified, they neutralize the threat, protecting consumers from exposure to additional harm. These threats include malicious messaging, scams, and other digital threats. Threats like these are what led to the abandonment of shared short codes in North America in 2020.

SpamResponse is run by WMC Global. They work with brands and organizations around the world, including telecommunications providers, advertising networks, industry associations, and regulatory bodies, to help deliver insight into digital experiences. Learn more about WMC Global and its products and services.

 

 

Report Spam to 7726

Recently all major North American wireless carriers have deployed a centralized spam-reporting service backed by GSMA, a global association of wireless carriers. This service collects information about spam complaints from all participating carriers into a common database, which may make it easier for carriers to identify spammers and take action against them.

Here’s how it works: When you receive a spam text message on your phone, forward that text message to the short code 7726 (which spells “SPAM”). You’ll receive an automated message from your wireless carrier asking you to enter the phone number from which the spam text was sent.

 

Wireless Carrier Resources

While we always recommend reporting unwanted text messages to SpamResponse, most major wireless carriers offer programs and resources to help you reduce the amount of spam you receive. Visit your carrier below to explore your options:

 

Additional Resources

Report Fraud

You can file a complaint with Fraud.org if you receive spam mail that you believe promotes a scam or contains fraudulent content. Fraud.org is an anti-fraud project run by the National Consumer League and endorsed by the Federal Trade Commission (FTC).

 

Report Deceptive Communications

You can report unwanted or deceptive text messages to the FTC by filing a complaint.

We hope this helped answer your question! If you have any other questions, consult our Learning Center.